Non Process View of Communication

The book reveals six steps as a key to effective conflict management . But as we may have experienced personally during an altercation practicality and reason are quite often tossed aside and the proper processes to effective communication becomes becomes askew. 

I personally find that following the processes handed out by the book is undoubtedly the most reasonable way to approach conflict. When one does not have a proper control over there emotions is when that whole process is thrown out the window. As a child you don't have that proper control of your emotions so your first thought is not to say "we need to talk" as the book suggests but rather to explode on the person. But as I grew older in my opinion I tend to follow the process of communication in all my relationships. As I stated in my last post I personally don't enjoy conflict and with my personality I never enjoy being angry and harboring emotions. I have matured into using this process of communication in my relationships as it provides the best outcome so both individual's opinions are spoken and no one is left feeling as if they were verbally attacked or misunderstood.

As my fault I do tend to still see my point of view as the right one at the end of conflict. So I change my thinking by taking more time to learn the others point of view and trying to understand it instead of just nodding with a false understanding. I change this just by focusing on their argument and learning patience and awareness of why they think that way.