Good Mediators

This chapter was very familiar to me as I grew up around the law. My father is a lawyer, as well as my sister and my mother a court reporter, so I was very familiar with the terms mediator and arbitrator. And I have seen just how big of a role a mediator can play in settling conflict. I feel what makes communication majors perfect mediators is as we approach the situation unbiased. Unlike my father, who says that sometimes going into certain conflict situations it is hard for him to be a mediator as he cannot always withhold his bias opinion. Though he is able to encourage communication, and promote open communication it is hard for him to remain neutral. As a communications major we are taught to understand both sides in order to maintain that since of neutrality and encourage proper communication between both parties to produce a civil outcome.